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Customer Care |
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Services |
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Book Online
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Call Us |
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Worldwide |
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Phone: +90-212-225-4204
Fax: +90-212-291-7239
From 7 am to 5 pm, GMT
Monday - Friday |
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New York Office |
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Phone: +1-646-330-5440
Fax : +1-208-361-4699
From 9 am to 5 pm, EST
Monday to Friday |
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| Amendment, Cancellation and Payment Policies |
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For room reservations:
You are welcome to amend or cancel a reservation without any fees by 48 hours prior to check in date. 1 night fee will be applied for cancellations or amendments made within 48 hours prior to your check in date. This fee will also be applied for no-shows.
Please contact our reservations staff by e-mail at info@allstarhotels.com or by sending a fax to +1-212-594-1292 or +90 212 291 7239. Please include the reservation number, e-mail address, guest name and dates of stay in all correspondence.
Payments: Individual room reservations need to be prepaid unless agreed otherwise in writing. A credit card is required for all reservations made online and the process is secure. Clients residing in the US may choose to pay by check.
Note: These policies may NOT apply to the room reservations that are part of a package.
• Each Group Reservation is subject to different terms. You will be notified during confirmation before the payment done.
• Policies for packages will also be stated for each individual package.
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